Shipping policy

How long does it take to get what you order?
For every order, there are generally two things that contribute to how fast your merchandise will arrive at its destination.

1. Items that are in stock will ship within 1-3 business days.  Items that are not regularly stocked and need to be manufactured will usually ship within 5 days to 3 weeks, depending on the product.  If you want to check on the lead time for certain products before placing your order, please feel free to contact us at (888) 482-8690.

2. Once your order is shipped from the factory, the time it takes to arrive is determined by the method of shipment and the destination. Orders shipped via UPS ground or common carrier (truck) generally arrive within 1 to 7 business days after they leave the factory. Special services, such as 2nd day air or next day air arrive more quickly. If you have additional questions regarding your order, please don't hesitate to contact us.

Please note that transit times are always estimated and Crowd Control Warehouse cannot be responsible for late or delayed deliveries by freight carriers under any circumstances.

Tracking your orders
If you need to find out the status of your order, please contact our customer service department at sales@crowdcontrolwarehouse.com, or call us at (888) 482-8690.

Shipping charges
Prices for our products do not include freight costs, which are always additional and will be added to your order at the time of invoice. (The only exceptions would be items advertised as part of a "FREE SHIPPING" package, in which there are no additional shipping costs for the items ordered as part of the specific advertised package.) If you need to know exact shipping costs prior to completing your order, please feel free to contact us by phone or e-mail and we will be happy to prepare a quote for you. 

We always ship via the most economical method available for you, unless you specify otherwise. We receive significant discounts from our shipping partners, and we pass along that savings to you! If you would like to know the exact freight cost prior to placing an order, please feel free to contact us at (888) 482-8690. Customer is always responsible for any additional freight costs incurred from re-deliveries to corrected addresses or items returned to our factories due to incorrect or incomplete shipping addresses provided on orders.

International shipments are likely to be subject to additional customs and/or duty fees that are not included in our shipping costs. Such costs will be billed directly to you by UPS or FedEx unless you specify your own customs broker to handle the transaction.

International shipments
We ship to the U.S. and Canada.